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KAIST to establish Ombudsperson system
KAIST has recently undergone a massive reorganization to achieve a streamlined system and highly efficient administration; and it will now implement the new “Ombudsperson” system to hear the opinions of the members of the university. On September 9th, President Sungmo Kang held a ceremony to appoint Professors Sang-Young Shin and Hong-Gu Shim as the new “Ombudspersons”. The previous Shinmungo system raised complaints and recommendations for improvements by members of the university, but this is the first time that KAIST has assigned a direct department for handling such matters. The newly appointed Ombudspersons will review for the possibility of any unjust, irrational systems, violations of research ethics and such. It is their role to take a neutral stance and advise on the correction and improvement. The merit of the Ombudsperson system is that diverse opinions can be reflected on the policy. The Ombudsperson guarantees the security of the contents of discussion so that anyone can share his or her opinion without fear of being recorded in documents. It is expected that the Ombudsperson system will protect the interests of the individuals and thus contribute to making a “happy campus”. President [Sungmo] Kang has said that the reason establishing the office of the Ombudsperson is “In order for KAIST to take a new leap toward the world, it is crucial to bring the minds of the members together…. Even the smallest voices must be heard to present solutions to make the university where everyone’s happy.” In 1809, the Swedish Parliament appointed the first “Ombudsperson” to investigate and resolve civil complaints. Now, it is widely used in public institutions, corporations and universities to improve the communication and work efficiency of the members. The new Ombudsmen: Prof. Sang-Young Shin (left) and Prof. Hong-Gu Shim (right)
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